The name Jackpot City conjures up images of a majestic city, filled with plenty of good things associated with jackpots. This isn’t far from reality as it is what you should expect when you sign up at Jackpot City Casino, an Indian friendly casino site gaining popularity for all the right reasons.

As well as offering you massive jackpots on a number of slot games, Jackpot City casino is a fully licensed and regulated online casino brand. The site has partnered with some of the best providers in the industry to ensure that you indeed have a good time playing high-quality games. Add the well-decorated slots, table and live casino games portfolio to an ethos of rewarding deluxe bonuses and promotions, a stylish platform and round the clock customer support services, then you have yourself a complete online casino site.

Product Focus

The brains behind Jackpot City Casino implemented a unique strategy when launching the site back in 1998. As you may well be aware of, at that time, there was very little to desire in terms of websites and other aspects relating to technology. As such, the team created a simple and operation website that only included an online casino.

Since 1998 to date, there have been so many developments in the online gambling niche yet despite all these developments, Jackpot City has stuck to their initial offering – the online casino brand. They refused to adapt to the new cross-marketing technique of including other gambling products to their site.

Instead, they continue revamping their online casino offering so that you have state of the art gaming sessions, which are delivered with a touch of class, all thanks to a very sophisticated gaming lounge. This makes it easy for you to play your games through the Jackpot City app, designed for multiple platforms, as well as the PC platform. And with an array of new casino games and bonafide classics, Jackpot City members are assured of enjoying the best of both worlds.

Jackpot City Review

Our Jackpot City review is going to take a look at all of the different aspects that constitute of the Jackpot City Online Casino offering. This includes the game selection, Jackpot City login and sign up procedure, customer support services, mobile platform (including the Jackpot City app) among many other areas. Ensure you are well strapped in as you read our unbiased review! 

Jackpot City Casino

As indicated on their official website, Jackpot City Casino has been online since 1998, making it one of the oldest online casino brands in the industry. The brand is under the capable leadership of a team of experts from Bayton Ltd, which also owns and operates a number of other well established and reputable brands such as Spin Palace and Lucky Nugget.

Despite being one of the oldest online casinos in the industry, Jackpot City comes with a lot of outstanding features. It brings an elegant feel and look to the industry; offers a wide variety of online casino games; has hefty bonuses for new and returning players and most importantly, endevours to offer only safe and secure services. The brand holds a license issued by the Malta Gaming Authority, which means that they adhere to the strict guidelines set by this industry-wide renowned licensing body.

Is Jackpot City Legal In India?

While India is renowned for its democratic laws on allowing foreign-based companies to operate in the country (as seen recently when they allowed Apple to sell their products to Indians), India’s legislation on a number of gambling-related issues such as taxation of games of chance, online gambling, etc. isn’t so relaxed. Since the country got independence from the British, there have been insignificant steps taken towards ensuring that the country legalizes online casino and sports betting.

Insignificant in that the country still uses the same age-old laws formulated by the British to govern their gambling industry. The only recent development was when the states of Goa, Daman and Diu amended the law to allow for five-star hotels to offer casino games. This, like the apple deal above, was to take care of the foreigners who enjoy playing casino games when touring other countries.

So, what does this mean to you as a player? Will you be able to access Jackpot City online casino legally?

Of course, you will be able to! Since there’s no law that bans online casino gaming in India, players can access foreign-based brands such as Jackpot City. The only two conditions that you have to meet are:

  1.   You need to be 18 years of age. This is an industry-wide requirement that you have to observe. To ensure that they only admit adults to their site, Jackpot City will conduct an age verification procedure as you sign up at the site. If you fail to pass the verification procedure, you won’t be able to withdraw your wins
  2.   The state of Maharashtra completely outlaws any form of gambling. So you’ll have to be located outside the state in order to enjoy their services

Casino Software Providers

Right from the very first time, the site was launched; Jackpot City Online Casino has been using the services of Microgaming to run its platform. This means that you can access all of Microgaming’s state of the art casino games at the site.

As a Microgaming powered casino, Jackpot City offers you the opportunity to download the revolutionary Viper Software, which lets you access all of its services through the desktop software.

Does Jackpot City Casino offer you games from other software providers? Unfortunately no! You’ll only be accessing Microgaming powered slots, table and live casino games.

Game Options at Jackpot City Casino

Currently, there are only a handful of games, which are powered by Microgaming software provider. The games constitute of slots and table games, which are widely available across other Microgaming powered casinos. Some of these popular slot titles that you can play include:

  •         Avalon
  •         Immortal Romance
  •         Thunderstruck
  •         Playboy Slot
  •         Football Star Slot

If you consider yourself a jackpot aficionado, you’ll also have access to some mouth-watering titles, with some of these games offering you seven figures in return. Mega Moolah, King Cashalot, and Treasure Nile are just some of the few seven-figure jackpot games that you can play.

If you are a table games enthusiast, Jackpot City Online Casino also offers you a wide variety of Microgaming powered games. The list isn’t as decorated as you’d expect, but there are enough games to keep you playing for hours. Roulette, blackjack, baccarat and poker games are equally represented in the game portfolio.

To accommodate every player, Jackpot City casino has different bet limits for all tastes. For instance, when it comes to slot games, you can play for as little as ₹20 per spin all the way up to hundreds of rupees. The same holds for the table games on offer, though roulette has much friendlier bet limits.

Live Casino Games

Here’s where Jackpot City Casino thrives well in. There’s a remarkable selection of games on offer through Jackpot City live casino. In fact, from our assessment, we believe that Indian players are better of playing live casino games at Jackpot City Casino than at any other site. Each of these games is powered by Evolution Gaming – a company with a reputation for offering only the best titles in the industry.

Roulette and blackjack players are in for a treat, as these two games dominate the list of live dealer games at Jackpot City Casino. For example, there are eight roulette games, which include popular titles such as speed roulette, lightning roulette, immersive roulette and VIP roulette.

Blackjack players are also well looked after, with more than 26 different tables to pick from. You can play these games from as low as ₹70 up to highs of ₹35,000 per hand. While playing, if you miss out on a seat at the table, you can always opt to use the ‘bet behind feature’ to get in on the action and place as many bets as possible.

There are several tables for baccarat players, with six (6) variants of live poker catered for. And if you are a big fan of live game shows, you’ll be pleased to know that there are also six games, which include Side Bet City, Football Studio, Lightning Dice, Monopoly Live, Dream Catcher and Lightning Roulette.

There’s one notable fact about the live dealer games, regardless of the game you choose to play, you are assured of having an immersive and entertaining experience. You’ll feel like you are at the land-based casino in the flesh. This is thanks to the very good cameras that stream the games in HD and fast streams.

Jackpot City Verification

We were happy that the whole registration process at Jackpot City Casino didn’t take more than a few minutes to complete. All you need to do to start the process is to click on the ‘Register’ button, located next to the Jackpot City Login button.

Once you do this, you’ll be redirected to a form where you are required to pick a unique username, your names as they appear on your government issued ID, as well as your mobile phone number. You’ll also have to pick from one of the eight currencies supported at the casino, confirm that you are at least 18 years of age and accept Jackpot City’s terms and conditions.

To confirm your newly created account, you’ll have to log into your email account and click on the email confirmation link. This will redirect you to the official site, where you’ll use your unique username and password to login to your account.

Note: Before making any withdrawal from your Jackpot City account, you’ll have to complete the verification procedure. This means that you’ll have to send the Jackpot City Casino team a copy of your GOVERNMENT ISSUED ID and proof of address, valid three months before the date of verification. From our experience, the whole procedure took 7 hours.

How to Withdraw From Jackpot City

Once you’ve completed the verification procedure, you are now free to withdraw your funds. This is a seamless and easy to complete procedure, thanks to the fact that there are several payment options supported. How long it takes for the cash to reach you depends on the payment option picked, but it could be between 24 hours to a maximum of five business days.

However, to be in a position to withdraw any funds or win any money, you’ll have to make real money deposits into your account. You can achieve this by picking from the ten available payment options. These options range from the usual debit/credit cards, eWallets and pre-paid cards.

Once you’ve selected your preferred option, you’ll need to follow the on-screen instructions to complete the procedure. Unlike the withdrawals, deposits are usually processed instantly, regardless of the payment option you pick. 


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Minimum of ₹500






Maximum Waiting Time of 12 Hours






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₹1,000-₹21474836.47 Not Supported  


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AstroPay Card ₹1,000-₹21474836.47 Not Supported  


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₹1,000-₹21474836.47 Not Supported  


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Minimum of ₹500





24-72 Hours






Minimum of ₹500





24-72 Hours


Jackpot City App & Mobile

Besides LeoVegas Casino, there’s no online casino that has put much effort in ensuring that its services are readily available to its players like Jackpot City Casino. Whether you are using an iPhone, Techno, Samsung or Windows Phone, Jackpot City mobile has been optimized to offer you the best experience possible.

You can access the site through your device’s browser. Just head over to the official Jackpot City Casino website, fire up the game and start enjoying it, just as you would on your PC. The gameplay and graphics are of a high quality, though devices running on old operating systems may experience some issued while running the newer casino games.

If you’d like to experience extra features, then you should try out the Jackpot City app. The coding team has developed the Jackpot City app for iOS, Android and Windows devices.

Jackpot City App Download

Any one of the three Jackpot City app can easily be downloaded from the official website. And the best part about it that the site automatically detects your device and only installs an app that fits your device.

Jackpot City Mobile Casino Experience

If you are a player who enjoys glamour and a James Bond-like experience, then Jackpot City app and no download platform certainly delivers. The application uses the same colour scheme as the main platform. This ensures players continue to feel familiar with the application, even after switching from the PC platform. The same level of familiarity has been made possible by the fact that you can use the same Jackpot City login details across all platforms. And with the Las Vegas skyline gracing the site’s homepage, Jackpot City app and mobile platform certainly offers the experience it depicts.

Jackpot City Live Chat & Support

We were pleased to see that the Jackpot City Casino customer support team works round the clock, 24/7. If you are experiencing a straightforward problem, which needs a quick resolution, you can always use the live chat feature to get quick help. However, if you have a more ‘complicated’ issue, which can require you to attach a copy of your ID or document, then you can use the email channel to contact the team. You should expect a response from one of the team members within a few hours.

At the bottom of the page, there’s also a detailed FAQ page. It’s always advisable that you visit this section first before contacting the customer support team.

While the team’s response time is okay, and their professionalism is top notch, we found it a little bit disappointing that there’s no provision to ring the customer support team. You’ll agree with us that it’s easier to get in touch with someone to explain and resolve a problem.

Jackpot City Promotions & Casino Bonus

By choosing to become part of the Jackpot City Casino community, you are assured of a nifty welcome bonus offer. The cash is awarded to you as a form of match deposit bonus, which means that you have to initially make a deposit in order to receive it. And while most of the Indian friendly casinos offer a one-off match deposit bonus, Jackpot City Casino has split the huge bonus amount into three. This ensures that you get cash for the first three deposits you make at the casino.  

In order to qualify for the welcome bonus offer, you need to make a minimum initial deposit equivalent to $20. Upon successfully making the deposit, the bonus amount is credited to the ‘bonus section’ of the cashier. This cash will only be transferred to the actual cash account after you’ve met the rather high wagering requirements of x50.

You have up until 15 days to meet the wagering requirements set by the casino. Failure to do this will see all the bonus cash invalidated.

Other promotions offered at Jackpot City Online casino include:

  •         Cash back promotions
  •         Reload bonuses
  •         Free spins offers

Jackpot City VIP Program

Besides the regular bonus and promotions, Jackpot City Casino also has a VIP program in place, but one that’s perked than most of what other Indian friendly casinos offers. It includes six tiers and a high level ‘Prive’ level, which lets you have access to better status points, daily specials, a personal account manager, who will advise you on the best games depending on your previous experience as well as exclusive benefits, including holidays.

Conclusion of Jackpot City Review

At the end of one week trying out Jackpot City Casino, we found the site to be a platform that you can easily use, albeit a little outdated. They site has maintained the same look over the years and we think it could use some revamp.

There’s no denying the fact that the game selection is also somewhat limited. The silver lining to this, however, is the fact that these games are powered by Microgaming. You can play them on PC as well as the highly optimized mobile platform.

All in all, Indian players who will choose Jackpot City Casino as their preferred gaming destination are certainly going to be satisfied at every turn! Just ensure before playing, you are 18 years of age, and when you do play, you do it responsibly!

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